IT Support

IT Services

24/7 IT support for our students

At the University of Lincoln we know how much you rely on having efficient computing and online services to make studying as smooth as possible. That is why if you require IT support or advice you can contact ICT Services at any time for help and guidance on:

  • Computing  
  • Internet Access
  • Printing
  • Telephones
  • Audio Visual
  • Online Services.

Call the helpline on +44 (0)1522 88 6500, email helpdesk@lincoln.ac.uk or drop in to see the ICT Services team on the first floor of the Minerva Building (Main Administration Building) on the Brayford Pool campus


University email

As soon as you enrol, your personal University email account is automatically set up for you. You receive communications from the University and about your course via your University email account which can be accessed on or off campus by visiting: http://gateway.lincoln.ac.uk (the gateway to many of our online services) or direct at http://email.lincoln.ac.uk

University of Lincoln Portal

The Portal is the University’s internal website, providing access to a vast amount of School and service information. You can use the Portal to update your personal details (such as your address or telephone number). It is accessed from on or off campus by visiting: http://gateway.lincoln.ac.uk.

Blackboard

Blackboard is the University’s Virtual Learning Environment. Your tutors will post lecture notes and other course materials here, including your timetable. Blackboard can be accessed from on and off campus by visiting: http://gateway.lincoln.ac.uk  or direct at https://blackboard.lincoln.ac.uk.

Wi-Fi

There is free Wi-Fi across the campus, including in University accommodation, in all our libraries for those who prefer to use their own laptops.


Contact the ICT Team

Telephone: +44 (0)1522 886500 (24/7 support)

Self service support: https://support.lincoln.ac.uk

Email: helpdesk@lincoln.ac.uk

Twitter: @unilincoln_ict

Facebook: University of Lincoln ICT Services

Drop-in: First floor of the Minerva Building (Main Administration Building) — Monday to Friday, 8:30am to 4:30pm.