How You Study
The programme starts with a traditional study skills module which is aimed at creating the opportunity for the students to build their own body of knowledge. The module aims to introduce students to the various tools and techniques of study. At the end, it is expected that students will have a basic toolkit which they can draw on throughout their academic journey.
Students then move on to studying the management of people. As part of the operational process people will be an important factor in delivering the operation. This module sets the scene for this approach by outlining the theory, practice, and individual experiences of supporting and managing people to deliver the operation.
The course continues to build on the role of the operations manager by looking at tools and techniques of operations management, focusing on processes and systems. Students are introduced to the underlying concepts of operations management and how these can be used to develop and deliver the operational outcomes linked to the strategic outcomes of the organisation.
The final module at level 1 adopts a summative approach in which people and systems are brought together within the operational concept to develop planning and control insight into the delivery of the operation. Although focused on the internal elements of organisations and their operations, it does take the first steps at looking beyond the organisation to develop a view of the value chain the organisation sits in.
The first module of level 2 returns to the tools and techniques of academic skills. Students, having practised initial learning skills at level 1, now focus on more advanced skills and in particular research skills that arm them with the tools and techniques they will need to explore the capstone module the Operations Challenge.
The programme then returns to the role of people in delivering the operation. The module Developing as a Leader and Manager moves past basic management skills and looks at the role of the individual in leading and managing a team within the operational context. It draws on level 1 study to review the role of the manager as a leader within a team.
The penultimate module, Digital Technologies, begins to draw the study to a close by asking students to reflect on the operational process through the prisms of new technology and how this will impact the management of the process and systems within the operation. Digital technologies are presented as a key tool for the combination of various activities for the manager to use as a dashboard for the design, delivery and improvement of the operational process.
The work concludes with a capstone module which requires students to draw on the programme to develop a project for the improvement of a chosen organisation. This module has a pragmatic and practitioner focus offering students the opportunity to apply the learning to a real-life situation echoing the role a student as producer.