Trusted Person Contact — Information for Students

The University of Lincoln takes the welfare of all its students seriously and offers wellbeing support to students through a team of expert professional staff in our Student Wellbeing Centre. Under Data Protection law all students have the right to confidentiality to protect their interests and the Student Wellbeing Service is therefore committed to providing a confidential service to all students who engage with the service. The provision of this service also ensures a relationship of trust between student and staff which enables appropriate and timely support to be put in place for those students in need of it.

The Student Wellbeing Service requires a student’s consent to talk to anyone outside of the University about an individual, including parents and guardians. Whilst the service cannot confirm to a third party if a student is enrolled as a student or their whereabouts, they will follow up any concerns which are raised about students using the University’s well established ‘Concern for Welfare’ process which provides a rapid and co-ordinated response to any concerns which are raised by staff, students, parents, or others about individual students.

Trusted Person Consent

When you enrol you will be given the opportunity to opt-in to a ‘Trusted Person Consent’. This will give the Student Wellbeing Service consent to contact your trusted person. This can be your parent, guardian, or a friend in situations which are not an emergencies, but where they have serious concerns about a student’s wellbeing. It is important to recognise that this opt-in does not allow parents, guardians, or a trusted person to seek information around your academic studies, or your day-to-day activities and will only be used in relation to concerns around your wellbeing.

If You Choose to Opt In

If you have chosen to opt in to the Trusted Person Consent and are the subject of a wellbeing concern, the Student Wellbeing Team will undertake an assessment of the situation and will then have the option to make contact with your trusted person to discuss any concerns and a plan of action to support you.